About the delivery

Delivery costs
Accessories and spare parts (under 20 kg)
19 EUR

Accessories and spare parts (20-65 kg)
29 EUR

Trampolines (and products over 65 kg)
79 EUR

Delivery time
If the goods are in stock, the delivery time is estimated to 2-7 working days (only Monday to Friday). If goods are in stock at external central warehouse, the delivery time is estimated to 1-2 weeks.

We have several carriers we can use to deliver your order from the external warehouse to you. Please see below the list of our carriers. Please note you cannot choose your carrier, we determine what carrier is going to be used by the size of your order and your location.

DHL
Product Type: Trampolines including accessories
Delivery Areas: DE AT BE NE LUX
After dispatch, you will receive an e-mail from DHL. You will receive a suggested delivery date, this can be changed to a more suitable date if needed.

GLS
Product Type: accessories/spare parts
Delivery Areas: All over Europe
After dispatch, you will receive an e-mail from GLS. You can then track exactly where the parcel is and when it will be delivered, or you can change the delivery options (parcel deposit at drop-off location, parcel shop).

Rhenus
Product Type: Trampolines including accessories
Delivery Areas: All over Europe
Your order will be passed over to Rhenus and then you will be contacted via telephone a few days in advance to schedule your delivery date.

UPS
Product Type: Small accessories
Delivery Areas: All over Europe
Your parcel will be coming from our Warehouse in Sweden, therefore the email from UPS will display the sender as "Avero AB - Boxflow". After dispatch, you will receive an e-mail from UPS. You will receive a suggested delivery date, this can be changed to a more suitable date if needed.

For other questions about the delivery, please contact us, info@northtrampoline.com

Check which trampoline you have and then select the spring you need from the drop-down list.

North Adventurer / Pioneer
North Adventurer/Pioneer Oval = 21 cm
North Pioneer Round = 17,5 cm
Springs sold in pack of x10

North Challenger / Legend
North Legend Oval = 21,5 cm
North Challenger / Legend Round = 21 cm
North Legend Rectangular = 22,5 cm
North Legend (previously called North Explorer)

North Performer Rectangular
North Performer Rectangular = 21 cm

Springs sold in pack of x10

WARRANTIES

All Parts
Model Item Number
Adventurer/Pioneer Oval Spring x10 NTP200016810
Pioneer Round Spring x10 NTP400017810
Pioneer Spring (2023-) x 10 NTP200023110
Challenger/Legend Round Spring x10 NTP300018710
Legend Oval Spring x10 NTP100019810
Legend Rectangular Spring x10 NTP700020810
Performer Rectangular Spring x10 NTP600019710
Exp. 460/510 Oval Spring (2013) x1 NTP1146138